We recommend booking at least 5-7 days ahead for private visits. The earlier you reach out, the more we can tailor the experience to what you're looking for.

Our experiences are designed for small groups — typically 2 to 6 people. If you're travelling solo or have a larger group, just let us know and we'll figure something out.

Nothing at all. We design every visit around where you are — whether you've never thought about tea before, or you've been drinking it for twenty years. Curiosity is the only requirement.

There's no typical visit — that's the point. But most experiences include meeting a farmer or maker in person, a tasting guided by tea master, and time to ask everything you've been wondering about. No rush, no script.

Yes. We will try to make sure you don’t need AI translator at the site. When we visit farmers who speak Mandarin or Taiwanese, we bridge the conversation so nothing gets lost.

Yes. We don't earn commission from any purchases, so our only interest is pointing you toward what's genuinely worth bringing home. Some shops don’t have credit card service and that we will let you know in advance!

It depends on the experience. Tea tastings and farm walks are generally fine for children over 7 years old, who are curious and comfortable in quiet, natural settings. Let us know when you book and we'll advise.

It could be tea farm, tea factory, tea selection shops, tea house or private venues. Depends on your wish and how many days you plan for the trip, we’d advise you the best option.

Many guests feel free to take Uber so we offer" “meet-at the-point” service for more friendly price range. For private custom itineraries, we can arrange transport as part of the package.

We ask for at least 48 hours notice for cancellations. For custom itineraries that require advance preparation, we'll discuss the policy when we confirm your booking.